Last updated: April 24, 2026.
This is a template Privacy Policy. Please review with legal counsel and customize before relying on it.
1. Who we are
This privacy policy applies to California Decks & Balcony (“we”, “us”, “our”) and the website decksandbalcony.com. We are a licensed California contractor headquartered at 3355 Myrtle Ave #250, North Highlands, CA 95660.
2. Information we collect
- Information you provide: name, phone number, email address, property address, project details — submitted through our contact, inspection-request, and quote forms.
- Automatically collected: IP address, browser type, referring page, pages viewed, time on page — collected via Google Analytics, Google Tag Manager, and CallRail.
- Cookies: we use first-party cookies for site functionality and third-party cookies (Google, Meta, CallRail) for analytics and conversion tracking.
3. How we use your information
We use the information we collect to: (a) respond to your inquiry or service request; (b) schedule and perform inspections, estimates, and repair work; (c) improve our website and services; (d) send transactional and (with your consent) marketing communications; (e) comply with legal obligations.
4. Sharing with third parties
We do not sell your personal information. We share it only with: (a) our employees and subcontractors performing work on your property; (b) service providers (hosting, analytics, communication tools) operating under contract; (c) authorities when legally required.
5. Your California privacy rights (CCPA / CPRA)
California residents have the right to: (a) know what personal information we collect, use, and disclose; (b) request deletion of personal information; (c) opt-out of the sale or sharing of personal information; (d) non-discrimination for exercising these rights. To submit a request, email info@decksandbalcony.com or call (916) 848-2728.
6. Data retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
7. Security
We implement reasonable technical and organizational safeguards to protect your information. No internet transmission is fully secure; you submit information at your own risk.
8. Children
Our services are not directed to children under 13. We do not knowingly collect information from children.
9. Changes to this policy
We may update this policy from time to time. The “Last updated” date at the top reflects the most recent revision.
10. Contact
Questions about this privacy policy: info@decksandbalcony.com · (916) 848-2728 · 3355 Myrtle Ave #250, North Highlands, CA 95660.